Maggiemaybe, the saga of the bag continues. I went into town to collect mine today, and was first told that it hadn't arrived. Then the assistant found it, on the floor. When she unwrapped it, it was far larger than I had imagined, and also the handles/ straps, were not long enough to fit on my shoulder.
So I have rejected it, and will have a refund, back to my bank, in 7/10 days 😱.
Well, they take the money fast enough, but seem loathe to return it as speedily.
Hope that you get yours soon, and it is all you want.