Is this a scam?

I use a DD with EE (sounds like a song) so much easier

Yes I think it’s a scam check with EE and your bank

MissAdventure
Why not set up a DD and the appropriate amount will be taken every month and you will be notified of the amount via email a few days before payment is taken, giving you time to check it.
That will save you worrying about scams.

Yup, always check with the company.

In Canada there is a rather common scam where someone will phone and say that your account with the Canada Revenue Service is overdue and you're about to be indicted for tax fraud. (In Canada we do our own taxes, your employer doesn't do them for you as in the UK.) The first time we got the call, we phoned the CRA and confirmed there was nothing wrong with our account. Thankfully we didn't lose any money to the fraudsters. Since then we have occasionally gotten the call again, but we just ignore it.

Thanks, LondonGranny (my predictive text wants you to be called 'London Cranny')

That's the page I used to report the text.

Definitely a scam.

MissAdventure
Useful website for you. Don't feel ridiculous...scammers can be very convincing.

ee.co.uk/help/help-new/safety-and-security/online-security-best-practice/fraud-and-phishing-explained

Its ridiculous that I clicked on it, I know.
I just wasn't thinking and was more irritated with EE, planning to give them a piece of my mind.

Must be more on guard in future.

Sounds very scammy to me. I've had very similar emails that have purported to be from various companies I've never done business with, ever. The latest says Netflix can't process my payment.

When you respond to anything like this. never click on the link or ring the number they give. Always get the company's website up and take a number from there.

Yes, it seems so.

The link it gives is to an EE address, so I just clicked on it.

Its how I usually pay my bill - a text telling me its (over) due and a link to click to pay it, so I didn't think anything of a link being sent this time.

Have reported it to EE now.

My daughter warned me about this the other day, beware it is a scam!

Yes, I suppose that's what i'll have to do.

Its a pain in the proverbial, because I'm really busy and could do without it.
Still, I suppose I could do without being scammed too.

Anytime I get a request like this I call the company involved if possible, or email the contact that is posted on their website.

Also check your bank to see if the original payment went through.