HELP--is this a scam?

We will all know what to say to them next time, won't we ? Thanks Ilovecheese

Also said to press button 1

Yes it is a scam I had one last week so went on the B.T. website and had a "live chat" with an advisor who confirmed that it was a scam.
The scammers told me that my internet was compromised and that my security was at risk, so they must use slightly different lies to tell.

We have had this one countless times and just ignore it.

My husband has a response to such calls....he says, if this is a genuine call you will have all my details so please send me a letter with this information.
We also invested in a caller ID system on our land line....it lets us know if its from abroad so we always ignore.

Had one this morning, obviously a call from abroad and I'm not even with BT. Deffo a scam.

Thank you all. You've confirmed my suspicions.
GrannyGravy13--I would phone BT if they ever answered calls!!

We keep getting that call. Ignore it.

Definitely a scam. We've had one a day for weeks and ignored them. We're still connected.

Yep its a scam so are the e-mails saying they are closing your account.

You could always phone BT help line to check,and report at the same time.

I find it really depressing when all these scams come floating in. My instinct is to trust people; but of course I can't and don't.

Thank you annsixty. That's reassuring for me.

I wouldn't

I have had one every day this week, all from a different number.