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HELP--is this a scam?

(16 Posts)
chicken Fri 29-Jun-18 16:26:58

I have twice had a phone call (automated) purporting to be from BT saying that the internet connection will be cut off within 24-48 hours and press 1 to be connected to an engineer. My super suspicious mind won't allow me to respond to any unexpected land line call these days, so has anyone else had one of these calls and are they genuine or another nasty scam? Any help appreciated!

annsixty Fri 29-Jun-18 16:29:30

I have had one every day this week, all from a different number.

Menopaws Fri 29-Jun-18 16:31:51

I wouldn't

chicken Fri 29-Jun-18 16:32:27

Thank you annsixty. That's reassuring for me.

Luckygirl Fri 29-Jun-18 16:34:36

I find it really depressing when all these scams come floating in. My instinct is to trust people; but of course I can't and don't.

GrannyGravy13 Fri 29-Jun-18 16:38:33

You could always phone BT help line to check,and report at the same time.

Teetime Fri 29-Jun-18 16:43:43

Yep its a scam so are the e-mails saying they are closing your account.

OurKid1 Fri 29-Jun-18 16:46:40

Definitely a scam. We've had one a day for weeks and ignored them. We're still connected.

Liz46 Fri 29-Jun-18 16:48:35

We keep getting that call. Ignore it.

chicken Fri 29-Jun-18 16:50:06

Thank you all. You've confirmed my suspicions.
GrannyGravy13--I would phone BT if they ever answered calls!!

sparkly1000 Fri 29-Jun-18 16:52:17

Had one this morning, obviously a call from abroad and I'm not even with BT. Deffo a scam.

HildaW Fri 29-Jun-18 16:59:02

My husband has a response to such calls....he says, if this is a genuine call you will have all my details so please send me a letter with this information.
We also invested in a caller ID system on our land line....it lets us know if its from abroad so we always ignore.

Greenfinch Fri 29-Jun-18 17:10:15

We have had this one countless times and just ignore it.

Ilovecheese Fri 29-Jun-18 17:18:30

Yes it is a scam I had one last week so went on the B.T. website and had a "live chat" with an advisor who confirmed that it was a scam.
The scammers told me that my internet was compromised and that my security was at risk, so they must use slightly different lies to tell.

Ilovecheese Fri 29-Jun-18 17:18:59

Also said to press button 1

Greenfinch Fri 29-Jun-18 17:21:41

We will all know what to say to them next time, won't we ? Thanks Ilovecheese