Thanks for the support guys. Trisher, all I am is a passenger assistant, the lowest rung of a tall ladder but with many superiors. Yes, I have had training to keep the children safe on journeys, i.e. make sure they are strapped in with appropriate age seating, not eating or drinking (choking hazard), no fighting amongst siblings and generally keeping them happy and amused. A child who smells is not a safety hazard, it is just unpleasant for those around them. If I were to try and interfere and question my 'betters' it would not go down well. There are many other people with more prolonged time with the child; social worker, parents, carers, teachers, contact supervisors, therefore I must be careful. I feel helpless and maybe it is best to take no action although it is only a matter of time before one of the drivers makes a comment because it is overwhelming. I hope this has now explained everything as I am not sure how much clearer I can be. If you ever collect kids from school you can bet there will be someone like me nearby wearing a badge but with no status. This is a retirement job I have done for 7 years after a 26 year career in local government. I really do not feel the need to write anymore so will not add to the thread again. Thanks again to those of you who have been kind. PS it may clarify further to say that I work for a private transport company and therefore have even less right to interfere in social service business.