Give me my car back

They should pay for you to hire a car. They broke the clip they are at fault. If they disagree i would suggest you hire the car and send the bill to their head office threatening county court action. I took my car into kwick fit for a so called "free brakes test" they wanted me to leave the car with them for 2/3 hours. As I was leaving the garage I met an old friend and we were talking on the garage forecourt. I noticed the garage man drive my car on to a ramp and raised the car up in the air he was stabbing the exhaust pipe with a screw driver. Later when I returned surprise surprise they told me my exhaust pipe had holes in it. After I had protested that I and a witness had seen them make the holes they fitted a new one free of charge. I would never go there again.

Tweet this, naming the firm, loud and clear. If you don't tweet then get friends and family to do it. Then find their FB page and post on that. Finally use CEO email and email their CEO. I've had great success with the latter in particular.

They will not like the adverse publicity.

I suspect morethan is dealing with kwikfit too

Can't agree more Anya. Name and shame as much as you can.

Perhaps they'll lend me a ? it's Halfords I've never tweeted in my life so wouldn't know where to start. I wouldn't even know how to get in touch with the CEO. Thanks for the suggestions though. It's just one more worry though isn't it. Just looked at some meat I took out to defrost last and I think I've got a mouse. It's often the smallest of thing that push us over the edge. Bugger bother

[email protected]

There you go morethan

It's not just an inconvenience for you - it's a major upheaval as you need your car for work and other people rely on you.

They need to pay for a hire car for you if they have none available themselves.
I hope you have success

Thanks for the information ninathenana I did try but it 'pinged' back as unsent. But I do appreciate your time and effort getting the information. I'll have to ring tommorow. I haven't checked the mouse situation out, I know it's daft but one I'm frightened of that sort of thing and two I know I'll get a bit " oh woe is me" my husband is due back this evening he can go and look or my son who's bringing his family over for dinner. So much for enforced peace and quiet I thought I might get. I hope a small chicken can be shared between myself, two adults and three children.

That's annoying morethan it came from their website. So another black mark for them !

I think my complaint to their website did hurry them along. I got it back yesterday. I'm so glad to have it back. It's made me realise how hard it must be when people loose their licence through ill Heath.