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Priority and safety with British Gas

(12 Posts)
annsixty Mon 03-Oct-16 11:59:35

Some of you will know my H has Alzheimer's and I have just had surgery. On Saturday morning I was getting myself sorted in the bedroom when I heard my H invite someone into the house. I called down and was told a man had come to check the gas meter, not read, check. I told him the meter is in the garage and H came back with a garbled tale about people messing about with their meters. He did not know if the man had shown him identification. I have contacted BG this morning and set up priority and a password system for callers. They had nothing on their system showing we should have had a visit on Saturday.
Please be careful

Swanny Mon 03-Oct-16 13:20:38

Oh ann I'm so sorry for you being troubled like this. You're having to have ears in the back of your head now, as well as eyes smile Well done though for setting up a priority and password system. I know it's an extra bit of faffing about but worth it for peace of mind flowers

cornergran Mon 03-Oct-16 13:35:50

Pleased you came to no harm ann but sorry you were targetted in this way. Good for you for telling BG. I wonder if a call to the non emergency police number, or fill in their on line form, would be a good idea just so they know it's happening in your area?

Casawan Mon 03-Oct-16 13:47:35

Didn't know you could do that, Annsixty, so thank you..
So sorry you are in such a difficult place. I hope things get easier for you soon.

Maggiemaybe Mon 03-Oct-16 13:47:43

Oh, it's infuriating to know that there are people out there just looking to scam the vulnerable. Thank you for highlighting the password system.

My DMIL was taken in by someone claiming to be from Social Services. He took all the cash in the handbag hanging behind her door. Scumbag.

Maggiemaybe Mon 03-Oct-16 13:52:46

Yes, ann, it's a good idea to let the police know, on the 101 number.

MiniMouse Tue 04-Oct-16 10:15:49

Thank goodness you were within earshot ann. It doesn't bear thinking about what may have gone missing if you hadn't overheard what was going on.

Thank you for mentioning the password system. I had no idea that there was such a thing. It would be a good idea for everyone, not just the vulnerable customers.

Lona Tue 04-Oct-16 10:30:36

That's quite alarming particularly in your circumstances ann.shock Do you still go out and leave him alone?

Lona Tue 04-Oct-16 10:31:37

I'm not making a criticism there ann, just wondering how you cope.flowers

annsixty Tue 04-Oct-16 10:57:40

I have done up until now Lona but having to rethink. My limit has been one and a half hours. I have a large no callers sticker on the front door and he doesn't answer the phone. He has deteriorated since I was in hospital just those few days. His very rigid routine has gone. I feel trapped but my son is not working at the moment and he is staying with us, mind you he can be a bit like a chocolate teapot, yet another of life's little trials.

Lona Tue 04-Oct-16 12:22:54

The trouble is they (Gas?) ignored the No Callers sign anyway, and if they are up to no good they will always knock on first to check if the house is empty.
Very difficult for you. There used to be a company in Congleton I think, that would send someone to sit for an hour or so, maybe ask Drs or Ss.
However, that was about four years ago before my df died.
flowers

tiggypiro Tue 04-Oct-16 18:59:56

My mother was known to the police as a vunerable adult after she too was targetted and robbed. This meant that any call to them was dealt with very quickly. The police also had the key safe number so they could gain access if necessary.