Agree jane10
If it's verbal assault, it's not really. As they don't know what they're saying. Physical assault is assault but not criminal assault, as again, they can't be held responsible for their actions. You would like to think staff are properly trained and enough of them to cope if someone is suffering with dementia but very strong. It's not a job for the faint hearted for sure. The staff have my admiration. It must be difficult to keep your temper when people are yelling insults and trying to hit you. Sometimes, as has been reported in the press, they don't. Then they are up for criminal assault. It's a complicated business and a difficult job.