online supermarket shopping

Kitye, I have done the same thing! I ordered five carrots this Christmas and had five lots of five kilos of carrots. I was fooled by the price. They were so cheap that I still only paid less than a pound.

Twenty five kilos of carrots is a lot of carrots.

Delivered shopping is the ultimate luxury. I would have loved it when my children were growing up and I had to drag them round a supermarket after work on Fridays when we were all exhausted.

I use Tesco's Delivery Saver which is £60 annually and then free for an unlimited number deliveries over £40 so you can do frequent shops and top ups or, if there's a bargain, bulk buy.

If you go down this route, remember to book a slot early so you get your preferred option. Friday mornings and weekends go quickly. You can book a slot by reordering your last order (an option for Tesco's) and then, when you want to actually do the selection, delete what you don't need and add what you do.

The other supermarkets also have a minimum order for free delivery but you can get round this by having goods delivered later at night. It often costs a pound to take delivery at 10p.m. and it would cost more than this in fuel and/or car park fees to pick it up yourself.

Waitrose do a deliver-what-you-bought service.

I have used Ocado which was ok but now use Waitrose. I don't use them all the time but like that the items come from my local shop so I am supporting them. Waitrose have been working hard to price match with other supermarkets as they know they have an expensive image but I find if you shop carefully and go for essentials ranges the price is fine. We don't eat meat so I can't compare there. The quality is good and any problems dealt with well including refunding if not happy. Drivers will always take bags into the kitchen and are friendly and ask how you last shop was. You can opt for no substitute but any substitutes (a few per shop) have been acceptable. You can refuse all or any of the substitutes at the door when delivery is made so it is very fair. I am lucky that I have a Co op and other small shops nearby for items I can carry easily. I have back problems so that has always been an issue and online shopping has saved a lot of time. The first few shops will take as long as walking round but gradually you can shop from your own previous baskets so it ends up being really fast.

Because I am in a wheelchair and we don't own a car, online shopping works well for me. One word of warning , look out for the sell by date as sometimes groceries are delivered to you with a very short shelf life,

Morrissons told us recently that they don't deliver anything that has a short shelf life but it pays to check it.

I use both asda.com and Tesco.com every time I shop. I find that asda have things that Tesco don't and vice versa.

there is provision on both websites to ask for no substitutes which I usually do - I don't like their idea of what they substitute with - and I still pay for bags. we recycle them as rubbish bags and they aren't wasted.

incidentally, one poster said that there are no shops who deliver your shopping after you've been in to choose it - Iceland do this but I think you've got to spend a minimum amount [haven't got a clue what it is].

i'm all for online grocery shopping - i'm disabled and although my daughter and granddaughters are very good, they don't like "real" shopping and all the humping of bags from the supermarket to the car and then from the car into the house. at least if it's delivered then they haven't got so much work to do!!

We have used all of them at times, but currently use Asda. They are great.
A delivery pass works out at £3 per month for as many deliveries as you want. Their substitutions are rare and usually better than the item we ordered. If you're not happy with something, you can ask for a refund online. They are very good on prices.

They also credit you for returned bags (their delivery service is run by Ocado)

I have tried most of the supermarkets for online delivery. Asda sends loads of substitutes, Sainsburys are good but don't price match on substitutes. I don't shop at Tesco as find their fruit and veg go off quickly. Waitrose and Ocado are very good but can be expensive.
Morrisons have recently started deliveries to my area and I can honestly say they are excellent. Very very rarely they substitute, drivers always on time and unfailingly polite, food quality really good, Customer Service is very responsive. I am sold!

Love Ocado they do charge for bags and then take them back off your bill if you return the ones from the previous delivery. If they substitute something you can say you don't want it and then they'll take that off the bill too. Drivers always really friendly

My DD uses online grocery shopping. She has four DC, 2 ?3 of whom are autistic so shopping in store proves rather difficult. The DGC love helping unpack the groceries when they arrive. She has never had a problem, and all the delivery men are lovely.

We used Tesco when I had my knee replaced and could not drive. Excellent, very few exchanges and good dates on all products. Even though they have increased their peak time delivery charges, their off peak charges are very reasonable (IMO)

Only Tesco deliver to my rural area but they were a god-send when I had a fractured leg and couldn't get out to shop. I've also used them to deliver to my aged mum.

I've nothing negative to say about them at all, they're always efficient and they'll even deliver right into your fridge, if that's what you want. Any errors are quickly corrected.

I find I have less waste, too, because I meal-plan more carefully.

Don't know where that question mark came from!

numberplease that is so funny! 96 bunches of bananas is a bit more than most of us could manage even my DH! And 26 Swiss rolls!

I too find that you have to be really careful when adjusting the numbers as sometimes you can end up with a feast or a famine?

Just be careful about replacement items if what you want isn't in stock. Sometimes you can get some very strange things coming! I generally now say I don't want any replacements.

Thanks all - I will see what deals I can get and give it a go!

I have used Waitrose, Sainsburys ,Tesco and Ocado. At the moment I'm using Tesco. I used Waitrose until OH retired and now find it a bit pricey, if money was no object I'd use them. I used Ocado a couple of times, the last time I used them my vegetables and chilled food were swimming around in a couple of inches of water in bottom of the bags. The delivery man seemed surprised when I refused delivery of them, he said it was water from the chill cabinet! This was a few years ago perhaps they've improved.
I'd definitely recommend home delivery,no more slogging round supermarkets and standing in queues. Once you get used to ordering online it's a doddle. The delivery men always offer to take shopping through to kitchen.

We`ve used Asda for several years with no trouble, until they didn`t deliver our Christmas week order this year, when I complained we were promised it faithfully for Christmas Eve, but no delivery arrived, so we were left without quite a few festive items. We now use Tesco, very helpful delivery drivers, and an hour slot, rather than the Asda 2 hour slots, and they will bring it inside if asked. The only gripe from me is that if I don`t keep an eye on the screen, it quite often puts me down for more than I want, i.e. the other week I was very nearly landed with 96 bunches of bananas, and one week I was delivered 26 Swiss rolls!

mumomb where are you ?
D until recently was manager for Asda home delivery in Edinburgh and one of her drivers Gary took dog biscuits with him.

I used it when I have a full leg plaster on. Took a while to sort out the list the first time but straight forward after that. Sometimes use by dates short and fruit not always the size you would pick for yourself, but overall positive.

Good luck with the car by the way.

Hi everyone, I'm fairly new to the site and have been settling in by enjoying the many lively comments about a huge range of subjects.

Just wanted to say that my Mum used to use the Somerfield system of shop yourself and then have it delivered. She loved it as it meant she could still choose her own stuff, especially fresh food, then pay and await delivery at home in an hour or so. It kept her going out to the shops as well. Sadly when the company was bought out the deliveries stopped and it really affected her. She was about 85 at the time and after that we couldn't get her to go out unless she had to. Shame that no stores do this now, as far as I know.

Lillie if you want it carried in they are supposed to do it. The one time Mr Grumpy delivered and dumped it on the doorstep until I remonstrated with him I complained to H.O. and they arranged for more training for him and a shopping voucher by way of an apology for me.
So do complain!

Tesco always bring my delivery into the kitchen. I think you must have been unlucky and got an unhelpful driver.

Morrisons and Sainsbury drivers offer to bring items into my kitchen.

Re bag charge I am happy to pay and then I give the Morrison van driver eg 10 bags back and that is credited to my account, albeit 50p!