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A Dyson Scam ??

(6 Posts)
tiggypiro Mon 23-Mar-15 13:27:03

Last week I received a phone call from what I was led to believe was Dyson. They were offering to service my Dyson for £20 instead of £79 as a special offer and they would replace the belt which ''would make it lighter to use''. We arranged a time for this afternoon. Having thought about it I rang the real Dyson this morning and guess what ! it was not them who were coming to my home this afternoon. They confirmed what I had already thought that by changing a belt the machine would be lighter! They also said that as my machine was still in guarantee that if non Dyson parts were used my guarantee would be invalid.
The original phone call I believe used very clever questioning to ascertain that I had a Dyson and that I had never had it serviced etc. I was given a phone number which when I have tried to ring it is answered by an answering machine for a firm calling itself ''We Do Dyson''. I am now waiting for the 'engineer' to come so I can tell him exactly where to stick his belt !!

tiggypiro Mon 23-Mar-15 13:55:50

Said engineer has just been one and a half hours early and been given his marching orders. At one point he said he was under contract from Dyson and then more truthfully that he had nothing to do with Dyson. He still believed that by changing the belt it would make it lighter to push.
Please don't be conned as I so very nearly was !!

Nonnie Mon 23-Mar-15 13:59:58

tiggy it could be more serious than you think. He could have been coming to see if you had anything worth stealing!

Charleygirl Mon 23-Mar-15 14:03:31

Nonnie that was my first thought, casing the joint before returning later.

rosesarered Mon 23-Mar-15 14:15:01

I don't think they are casing the joint, but just an excuse to make money under the Dyson umbrella.My Dyson has never needed a service.

Ana Mon 23-Mar-15 14:23:12

www.dysonpeople.co.uk/web_008.htm

There are lots of google entries about this scam, which has apparently been going on for several years.