Technology is fine, until it isn't. I spent the best part of an hour yesterday and the day before, trying to buy tickets for one of the NT productions being shown at our local cineworld. Never had a problem previously but impossible this time. Luckily, it's 10 minutes away by car, as I was going that way anyway, I called and bought the tickets from a helpful assistant. She tried and failed several times to bring the production up on line. She then phoned base control who called back within 10 minutes to say there was a technical glitch which led to this production falling off the screen (or words to that effect). The same glitch meant the production isn't shown on the printed list of forthcoming events either. Our party of 4 may have the place to ourselves.
Hope you got sorted in the end Katek