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Garage Ripp Off

(20 Posts)
annerichardson Tue 09-Dec-14 14:25:13

My car developed a gear box fault back in December. I took it to St Enoch's Garage St Enoch's Road Wibsey, Bradford West Yorkshire BD6 3BU for repair.

It was diagnosed and told needed a replacement solenoid valve for the gearbox at a cost of £670 car was repaired after two days did same fault. I went back with the car 3 times same fault. Third time they sent car to a 3rd party still same fault.

When back a further five times. On eighth time requested a refund by letter twice and was refused. Tried to contact Good garage scheme and was told because car was given to a 3rd party for repair they could do nothing. Since tried on two attempts to claim money back through small claims with no success and with an independent inspection report from Renault Bradford saying the fault was still there on the solenoid.

Been trying to get my money back from this company for 12 months People need warning of this garages practice to side step the good garage scheme by using the 3rd party loop hole.

J52 Tue 09-Dec-14 19:47:38

Don't understand why did you return it 5 times? Go to the small claims court to get your money back. Good luck.

soontobe Tue 09-Dec-14 19:54:04

Are you a member of Which? Magazine?

soontobe Tue 09-Dec-14 19:54:33

It would give you legal advice at the very least.

soontobe Tue 09-Dec-14 19:55:36

Ah. Thinking about it, you would have to have paid a few pounds a year to be part of their legal scheme to be able to access their legal team.

Elegran Tue 09-Dec-14 20:08:43

You can get the first month's subscription for £1 - with full access to their legal advice.

https://join.which.co.uk/join/next/b8c1e470620c0132337c66836ec09800

"Which?

Get a 1 month trial for £1
You'll get:

Which? magazine delivered to your door
Unlimited access to which.co.uk
Full Access to the Price Predictor
for TVs and Washing Machines
Unlimited legal advice on consumer issues

Membership continues after your trial at £10.75 per month"

Ana Tue 09-Dec-14 20:12:25

How much???!!! shock

Elegran Tue 09-Dec-14 20:46:58

Presumably you could get all your advice in your first month and then not continue after the trial?

ninathenana Tue 09-Dec-14 21:04:14

Obviously I was wrong. I thought it was against guide lines to give full names and address of companies we have a grievance against.

Good luck with your case.

soontobe Tue 09-Dec-14 21:07:59

I thought it might be too ninathenana. But I suppose TripAdvisor posters do it all the time.

Ana Tue 09-Dec-14 21:10:31

There's nothing in the GN rules about it. Why shouldn't we name and shame on here?

Ana Tue 09-Dec-14 21:13:20

(Obviously not your next door neighbour - just companies that deserve a bad review!)

soontobe Tue 09-Dec-14 21:18:20

Danger of being counter -sued.

Ana Tue 09-Dec-14 21:20:33

By whom? The garage who gave unacceptable service? I doubt it...it's hardly libel.

soontobe Tue 09-Dec-14 21:27:18

We dont know if the poster is out to cause trouble, or is lying or exagerating. [I havent been on the site long enough to know who the poster is]
And I dont trust lawyers not to come up with something!

Ana Tue 09-Dec-14 21:29:12

Well, the garage would be suing the OP and not GN.

soontobe Tue 09-Dec-14 21:31:35

I meant danger of being countersued by the garage to the OP. Nothing to do with GN.

Elegran Wed 10-Dec-14 15:06:01

Why do you always look on the pessimistic side of everything, sootobe?

soontobe Wed 10-Dec-14 16:00:34

Do I?
I suppose I do look out for potential pitfalls.
I am a positive person really, apart from that! grin

Soutra Wed 10-Dec-14 18:08:14

I have "named and shamed"(Lillian Rose flowers) here and on Twitter when they failed to deliver what I had ordered to DD when she was going through a particularly hard time and I felt that a bunch of tulips 2 days late was not adequate substitution for a £40 bunch of Gerberas in water ON THE SAME DAY which was what I had paid for!!

Happily stand by what I said then.