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Reasons for Tescos lack of profit (other than Lidl and Aldi)

(33 Posts)
tiggypiro Mon 22-Sept-14 19:03:04

One reason why I do not do too much shopping in Tescos any more is their refusal to allow me to access my own money.
When I was working as a teacher I did not like to take money to school and had a Clubcard Plus card. This enabled me to put money on the card (it went on every month by direct debit) and then use it for my shopping and/or get cash. A few weeks ago I went to my local Tesco and asked for cash back without buying anything (I had done this many times). I was refused as they did not have the correct machine (???) but could have cash back if I bought something.
Not on your nelly !! I came home, rang them up, demanded all my money be returned to me immediately and have done very little shopping there since.

grumppa Wed 24-Sept-14 16:42:20

And Tesco staff morale is suffering. In my local small branch today staff were moaning about their supervisor and ignoring customers.

Aliholt57 Sun 28-Sept-14 23:27:17

I don't shop at our Tesco because I don't find they are any cheaper than anywhere else. None of the supermarkets are really offering big savings against each other despite all the hokum of "price match" and loyalty cards and in my opinion Tesco's is no exception to the rule. Wherever I shop I always end up spending about the same - and having a voucher printed out at the till saying you have saved 38p on this weeks shopping isn't enough to give me any true loyalty to any supermarket chain.

Teetime Mon 29-Sept-14 13:22:22

I have never liked Tesco but when we lived in rural N Yorks it was the only store that delivered and even in very deep snow so I was grateful but the quality of the goods was poor. recently on holiday in Norfolk I went into a large new store just outside Norwich and it felt so overwhelming noisy and untidy I bought a loaf of bread an legged it fast. Our new Sainsbury in Melton Mowbray is light and bright with wide aisles. the folk here haven't warmed to Sainsbury quite yet, there is a strong allegiance to Morrisons and the Tesco but great anticipation for the new Lidl being built. I had Waitrose deliveries from Stamford for a while but was really surprised to find they couldn't keep to schedule and were often late. Ocado was fabulous but expensive. I'm sticking with Sainsbury excellent quality and competitive prices.

j0hn52 Mon 29-Sept-14 14:14:57

That Tesco accountants miss calculated the profit forecast should be of no concern to its customers. Its quite shocking however that the 'city' marked down the stock so dramatically. Tesco is a good place to shop. They have to compete with the likes of ASDA, Sainsburys, Morrisons, Waitrose, M&S, John Lewis, Aldi and Lidl. They all have their good and bad points.

janeainsworth Mon 29-Sept-14 14:22:32

I don't follow your logic, john52.
Why shouldn't customers be concerned about the ethics of companies they deal with?

HildaW Mon 29-Sept-14 14:48:20

It certainly concerns me.....the ethics of a business is part of why I choose or do not choose to use it.

GillT57 Mon 29-Sept-14 15:13:44

And me, as far as I can, I shop ethically so their financial mismanagement is my business. Agree that all retailers have their good and bad points and to a certain extent, we ( the great British shopping public) are responsible for the race to the bottom in terms of quality/ethics as we try to get our weekly shopping for less and less. I am trying to get out of the routine of the big supermarket shop, and use my lovely local Co-op. I do appreciate that not everyone has the luxury of this choice.