It is so hard, I've had elderly parents, elderly in-laws and elderly neighbours. I was keyholder for an old lady down the road I'd known for years. I was not impressed with the alarm company, they seemed to be just a call forwarding service, they didn't come out at all. But the council run service my parents had would ring if no one spoke, and come out if need be. If someone fell they would triage, and if ok to help up had a couple of people with the equipment to help. They would advise whether to call an ambulance or the gp.
I was sometimes called by the lady who had dementia by this time, who knew there was a problem but didn't know what to do about it. I kept her relatives updated. She went into a home after she broke her hip while staying at the relatives. I heard some time later that she had died, but on the g grapevine, not from the relatives. They had my contact as they'd asked me to pop my key back through the letterbox. I did wish that they had told me about the death as I'd have liked to have gone to the funeral if possible. That would have been kind.
Mil described now ex as her long lost son....she would get him or his brother to go there 100 miles away to go for a dental check up or opticians, instead of getting a taxi which would have been very cheap, as it was only about a mile away. Wouldn't get someone to sit with til with dementia which could have been funded, but even if not it would have cost an hours carer fees, and would have made visits easier at times when he didn't need to go. When the dentist was not easy to access wouldn't find an accessible one, or for the optician wouldn't ask for s home visit from spectacles which mum did as she became less mobile. Just wouldn't consider doing things differently even when it would have made their lives easier as well as everyone else's. Also a husband problem as he wouldn't accept that there were alternatives that he could suggest, so he enabled them
Elderly neighbours of mum kept falling. One had very regular family visits, but seemed to fall not long after they left, another one had fallen out with her family years before, kept falling, comp is mentors, but drank.was often spotted in the floor through the letterbox.
Agree that should not try and pick someone up, for the reasons mentioned, although I did help an old man up who was trying to get himself up which seemed the safest thing as he was determined, but it made me realise that I could not physically pick up an adult. My brother picked my out father and really it should have been logged with the doc as the falls were caused by heart failure not tripping, so he missed out on adjustments to his treatment until he did the same with me who had to call for help
There will be some children who take the kids with neighbours, and rely on them, and have come across that too, but its not all