Death admin

It took me 3 months, start to finish. I aimed for one task a day at the start. Every time I accomplished something made me feel in control and knowledgeable which gave me confidence.

I found Tell Us Once fantastic. It informs all government departments directly - passport office, state pension, DVLA etc. 19 in all. It is not available in Scotland. How do you cope up there without it? 🤷‍♀️

Two weeks ago there were payments into what is now ‘my bank’ (no longer joint) from Himself’s private pension providers. With payment arrears backdated to his death in February. Himself said I’d get 50% of his work pensions, however the Trustees of the American company he worked for decided to be more generous which was an unexpected surprise.

Anyway I’m all done now.

Our eldest daughter called it ‘sadmin’ which I felt described the whole process very well.

We used to have a joint account. I never fussed looking at it. I used to joke “You do the bills and I’ll do the roast potatoes”. As a team we worked well. It’s been a steep learning curve for me. I now know the amounts going out by direct debit for utilities, Councillor Tax etc. something I never involved myself in before. Hey ho.

Just an aside but I recently had to telephone a couple of financial institutions re account queries. When the inevitable press 1 for etc came on, I noticed the first one mentioned was for bereavement matters . That is really thoughtful I felt so the bereaved person didn’t have to listen though a long list of options. When I did my husbands probate etc I found huge variations in how institutions and organisations responded.

Tell me Once notified Mr i’s pension provider, despite which they paid his pension. It took four months for them to sort it out. During that time I had aggressive demands to repay that month and absolute refusal to give me any indication of my income from that pension. They demanded my marriage certificate, stressing a copy wouldn’t be accepted. It was as I refused to send the original

Sadmin is what my friend calls it as well FGT

So sorry for your loss.
My friend is having a dreadful time trying to sort out her husbands estate. He was a dreadful hoarder and kept every financial dealing he had a secret. She even found 6 jars of predecimal coins. Sadly he had a terminal illness and refused to sort things before he died, even his computer password. His answer every time she asked was "you can sort it when I die." Such a dreadful mess for her to untangle.

When I was bereaved last year I was advised only to get one death certificate as everything is online now and paper copies are not needed.It sounds as if some people here are finding that not to be correct for everything.

In this area the Citizens Advice is very limited and does not help with anything like this. The Social Prescriber, attached to the GP Practice can be helpful.

My big issue was not knowing passwords, as everything is online now. I could not get into his phone or any of his accounts. I recommend telling someone your passwords.

When my DH died years ago, the biggest problem was the mortgage lender and employer being difficult and it took months of argument for them to pay out what they should.

All our sincere condolences and we are very sorry for your loss.

I had our bilingual Spanish and English speaking lawyer assist us and he connected us to a colleague who was French Speaking and English Speaking.

Luckily the paperwork was all orderly and the will as well.

I sorted all my parents affairs when they died. I was advised by a friend who had fallen foul of it to keep the executors bank account open long past when I thought everything was sorted.
It was good advice, I kept finding additional things that had to go in for a long time after. She had received a cheque in her deceased relatives name long after she had closed the account and had nowhere to deposit it.
One insurance company I rang assured me there was no policy outstanding but as the property took so long to sort during Covid I received paperwork, in the post to the property, 6 months later that referred to an outstanding policy !!

My husband died recently and I had to deal with Probate. I did the Tell Us Once forms and got enough death certificates and gathered all the information in a file but I found it very difficult even though it was a simple will. I am used to laws and dealing with admin but it seems that every time I filled in one form it seems to produce another 2 forms to fill in, often with contradictory advice. With the grief and having to cope with all the paperwork and care for an elderly aunt I eventually gave in and handed it over to my solicitor. It is costly but I thought my mental health was more important. I cared for my dear husband with dementia for 5 yrs without help and was exhausted. I’m sure I would have made a mistake.

Sorry for your loss. I’ve had to deal with my dad’s stuff when he died in 2014 and my mother’s in 2023. I had to sort out her house and contents which I sold at auction. Lots of paperwork and both their wills. As others have said, make a list and do one thing at a time, otherwise it will become overwhelming. Take a deep breath and keep as calm as you can.

I recently had to do the administration after losing my DH 10 weeks ago. Straightforward will, but complicated a little because he did not die in the UK, although this is our home. Probate was required for his private pension and some investments. The probate office, after I had done everything online still asked lots of questions about residency, said I had to fill in different forms. After sending them a very detailed e mail they finally got the message and the first application was accepted.
I found like others that making a list then allocating a notebook page to each organisation I managed to keep it organised. Only attempted a couple of tasks each morning, as I found i had a clearer head then. I think I treated it like being back at work (previously Secretary and then Project Manager) each morning and somehow it seemed not quite so personal and I didn't get too emotional (saved that for later if you see what i mean
Its all done now and thats a great relief. I found the banks and pension bereavement services very kind and helpful.
Unfortunately now that's all done I do have more time when I simply don't know what to do with myself, even though I know that keeping myself busy eases things a little. I miss him so much

I dealt with Probate first, as I do not live in the UK and here it is a legal requirement to get in touch with Probate whilst makingI the funeral arrangements - actually the undertaker took care of that notification for me.

Then I concentrated on notifying my sisters-in-law and close friends of my husband's death and after the funeral, which took place five days after his death, I notified his bank, the penson's office, had insurance policies in his name alter to my name, for the house etc. cancelled his accident policy, magazine subscribtions etc. (unfortunately there will be bound to be something on the list that you have totally forgotten about.

No-one will bite your head off because you have forgotten to cancel a subscription, so deal with that list as and when you feel you can. Legal business such as notifying the bank etc. need sto be done first.

Take time to grieve, feel tired, overwhelmed or whatever else you are feeling right now. I am very sorry for your loss, and hope all the good advice given on the thread helps.

Cabbie 21. you have a very street wise grandson!

Pia56 Spreadsheets or at least meticulous notes with times and dates and who you spoke to and what was the outcome

Condolences for your loss.

Get at least 4 copies of the certificate.

The registry office should have told you about "Tell me once" that allows you to notify a lot of the public sector organisations just the once without certificate.

Your bank will have a bereavement section who will also help. Ask them to find accounts - if you shared accounts, they will automatically be yours in total. They will be able, if there are funds, to release money for funeral expenses - just send them the bills.

If your deceased still has a mortgage, then tell them and let them deal with it, because they will have been life insured.

I did the admin for both my parents although my Dad was easier as I already had power of attorney and had already dealt with most things as he was in care with advanced dementia - little and often I found best and keeping a log of tasks done, in progress and yet to start. It's amazing what does get forgotten - I had to sell my Dad's house before he passed to pay care home fees - 5 years later the lady who bought it tracked me down to say my Dad was receiving letters from NS&I - it transpired he had several small premium bond wins which were passed to me. I never found any NS&I certificates so had no idea he had them. I did find all the people I had to speak to to explain about my parents passing were very kind, helpful and friendly - it's a horrible job to do but it does in my experience bring out the best in people on the other end of a phone.

Sheba I am curious how you got an executor's account. When my DH died, years back, I was told by both mine and his banks that banks no longer provide those. It would have been easier if I had been able to open one.

Can I ask - how did you solve the problem of not having any photo id?

@FriedGreen Tomatoes "*I found Tell Us Once fantastic. It informs all government departments directly - passport office, state pension, DVLA etc. 19 in all. It is not available in Scotland. How do you cope up there without it?*"

This is inaccurate.

Tell Us Once has been available in Scotland for many years, I used it when helping elderly neighbout to register a death. When I made our appointment, the Registrar told me about TUO, and what documents we needed to bring for it. Very easy and smooth.

Apologies
The Registrar gave me that misinformation 4 months ago then.

I’m glad you have access to it in Scotland too.

I was 54 when my husband died 19 years ago and still working as a nurse . I had always done all our admin and finances anyway so was aware of who I needed to contact .
Least help were Virgin TV and most helpful were O2 who his mobile phone was with .
I used the Tell us Once service but as he was still working when he died there was no pension in place . I also remember being advised to apply for Bereavement Allowance which at the time was £1000 and £90 monthly for twelve months , but I don’t know if that was for pre-retired widows or if everyone gets it .

It's so hard, at the most difficult time of life you have to deal with the most complicated of procedures. I wrote lists and basically just ploughed my way through. I made sure I did something every day and made notes as I went along. I used a calendar to note dates of follow-ups and took names of people who I dealt with. It also made me create a folder with details of everything for my next of kin so that it's as simple as possible. I've also been decluttering.