Mine was acting as a Home Advisor for what was Age Concern. I went out to visit elderly people at home. I did Benefits checked, completed Benefit and Attendance Allowance forms, acted as an advocate at Benefit Appeals and just picked up any problems they had and tried to resolve them.
In 10 years I only had one client I actively disliked. I generally went out, visited pleasant interesting people and heard some incredible stories about their lives. I met people at every level and in all but very few cases, when I finished they were better off in every way than they were before I visited.
Unfortunately funding for the scheme ended after 10 years in the post and we were all stood down and I have not yet found something as good to replace it.
