missed hair appointment

Thank you again - and NanKate - I do have alerts, but just completely missed it as I was out!
I really can't explain as I look at my electronic calendar every day. I decided on Thursday to go out for the day on Friday and must have just overlooked Friday's list for some reason (maybe looked at the wrong day, I can't say as I just don't recall!)
You have all reassured me, thank you very much.

You have apologised; they have said don't worry - so don't! They know that it is important to retain your goodwill - it is a business decision.

I also think your apology is sufficient if you've been told not to worry. They know it was a one-off. They've had a lot of your custom and are going to get it in the future.

If you particularly wish, you could apologise again when you next go and perhaps ask which stylist you were meant to see.

They may have fitted someone in to your appointment slot, so don't give it another thought.

Thank you all

I arrived a day early for my appointment with the local village hairdresser. ( I would have sworn in a court of law that I had the rIght day but my diary showed otherwise. Should have looked.) They fitted me in and my daughter took my appointment for the next day.

Nanna please don’t fret. The owner has said it was ok, so just accept that. I wouldn’t take offerings to the stylist. They possibly even fitted someone else in in your gap. Just repeat how sorry you were and then forget it.

No, don't pay for the missed appointment! It was not missed deliberately, and you apologised. A lot of people wouldn't have bothered to do that.

The same thing happened to me this week, I had to cancel as I was ill, only 2 hours notice, I was thanked for letting them know and I rescheduled for next week. I will tip extra next week, but I couldn’t help it and they were very nice about it.

Nanna accept them being understanding. Perhaps a bottle of wine or chocs for the stylist who you were seeing.

Now onto the forgetting. Yesterday I was lying in bed with my morning cuppa my DH said ‘aren’t you having your feet done today’ ? I was so surprised I had no memory of it being booked for this week. When I was with my podiatrist I asked what the pinging sound was and he said he sets alerts on his IPad and he showed me how. I have gone onto my Calendar on the IPad and entered all of my medical appointments. I found out how to do this by going onto Youtube and following the simple instructions. You can set alert sounds to remind you of your appointments, SORTED.

Don’t worry. The owner and the staff all know you and understand mistakes happen. Thinking about the salon I use I have heard phone calls from forgetful clients and have never heard one being asked to pay, it’s all about re-booking.

Gosh if you ve apologised that’s enough you ll make a new appointment so they ll still have your custome why pay unless you have too hairdressing y is expensive enough afraid I would only offer a sincere spology

If you have been told not to worry, then let it go!
These things happen