M&S - is it me?

Instead of offers based on your previous purchases of a percentage off, now you get cash back when you buy items that are shown in your Sparks app. For example I buy nuts regularly and if I buy £7 of nuts, having accepted the offer, I will get £1 added to my Sparks wallet. I hope this helps.

Ah, you may have to "join" in some way - yes there used to be emails that gave regular customers offers where they chose an area like lingerie and 20% for a time - wondering myself -

Lizzie have you had to register in some way?

As I have an M n S credit card and pay for online purchases this way I get points and credit, but its not the same as the old offers.

ElaineI

I used to buy a lot from M&S often when prices were dropped for members eg. 20% off trousers etc. Now I don't understand how the new system works so have shopped elsewhere. Can anyone explain it?

Have a look at Sparks on the M&S website or app. There’s an explanation of how the new Sparks scheme works, and a set of FAQs.

Wyllow3 it’s all done through the Sparks card. If you haven’t got one ask in store. It also acts as a loyalty card for the cafe. You get a free hot drink when you have bought six.

Doesn't seem that good to me.

Before you would be offered say, 20% off jumpers and get the 20% off there and then when you bought the item,

Now you will be given an amount off which you don't get straight away but is added to a "wallet" to use on a future shop.

Seems silly, pointless and gimmicky to me.

Terminated my sparks card - it was not an easy process!!
Could find no advantage in having the card.

I received an unsolicited gift through the post from Sparks last week! I do my parents food shopping there, which qualified me I think.

I have given up on sparks now I can’t understand it.
I preferred it when I could order and get money off.