Unfortunately I would be more inclined to blame her parents for her lack of manners. She is old enough to think for herself but if she has not been brought up to observe common courtesy by herself that is quite sad. Sometimes parents have to insist on things happening, even at age 18 - and this is one of them.
But I would not treat her any differently - she is still very young and you do not want to cause any kind of rift at this stage in her life. (Maybe she needs your love even more in order to give her good values).
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