Maybelline concealer failure

Not being facetious, but can’t you take it back for a refund? It may be months since you bought it, but it is clearly not fit for purpose.

The one that doesn’t work was a replacement.

Only purchased this week, so yes, a refund is possible.

The concealer is cleverly concealed

Yes, try for a refund.

Back to Superdrug!! Thank you for responses!

I can't remember which brand it was but I had the same problem with a roll on concealer. I (and my engineer husband) couldn't get the make up to reach the sponge. I never thought to return it because I had battered the tube so much in frustration.

You do know you have to twist the base of the tube until the concealer coats the sponge? Sometimes it takes a while...

I agree with the poster above. Keep twisting until you can see it on the sponge. It can take many twists.

I bought that product two days ago hopefully to cover a few spider veins. I admit it was a struggle to get the ridiculous plastic wrapping off it. Then getting it to release the actual concealer was a pain but not used it properly yet. I will see how it goes on and I shall see if it stays put.