.....to the NHS.
At twenty past three yesterday I called my health centre for some test results, which were given to me over the phone and in consequence of which I asked for a quick appointment. I was given an appointment for ten past ten today; I arrived at ten o'clock and was seen at five past. I needed a hospital test referral and got an appointment for Friday next week.
Brilliant!! Just brilliant!! 
It's really easy to dwell on the negatives (and I know there are some), but I like to give praise where it's due and the NHS at its best is an unbeatable organisation.
Burnham: Is the Media Tempting Fate by Jumping the Gun?


