Online Bookings - One to watch

Is this a rental agent for private owners?
If so they will certainly make a service charge and VAT on top for the country they are based in which may be a different % to ours.
If I book through an agent for accommodation say hotels I always check with the hotel cost as well sometimes it's less.
Another reason I also check now with the hotel is because: for the same holiday I booked two hotels with different agents when we arrived both hotels had closed down and had been for some months.
My husband and I were staying in a town we knew well so could sort this out but say someone with children had arrived not knowing the area this could have been a real problem as it was 11.30 pm.

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Yes, I think they may be outside the UK. I do feel like I have been well and truly ripped off! Still you live and learn.....

Are they a company outside the UK? The VAT could be at a different rate to ours although it should be made clear what the admin charge is and not mixed in with the VAT.