Just read The Patient Paradox. McCarthy makes the point that when patients become customers all kinds of potential harm ensue.
We can all choose to take pride in our appearance or not. I know you did when you were working - there is a pressure to conform in this context - it is part of creating a professional impression. Particularly if you have to meet clients or something.
Outside of that - or after that - is it pure choice. A woman who has retired can choose. - but those who wish look better can try to keep weight down, do some exercise to tone up the saggy bits and improve posture. It is even possible to do face exercises to tone that up a bit. And make an effort with hair, makeup and clothes.
But I am absolutely of the view that it should be a choice.
Infuriated by this man's attitude
.
after a facelift????
