We've just had a phone call from a friend whose husband has received a letter saying that he has committed a traffic offence in Portugal in a rented car last November. They certainly were not in Portugal last November - in fact they were on holiday in the UK using their own car. We have assured them that it must be a scam and they are bringing the letter round later for us to look at. They are slightly older than us - early 80's - and not very tech savvy. I think they probably retired just before it became usual for people to know how to use email, text messages and the internet etc. I know that they will be worrying about this letter a lot. We will look at it and try to reassure them and I have also said maybe they could take it to the CAB to get some advice. Is there anything else they could do?- apart from completely ignore it of course!
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Scams and fraud
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