not allowed to see grand daughter

yes my children have spoken to her about the situation she is absolutely fine in their company , they make arrangements to text , you think great unfortunately like me they are blocked on every single thing
my other children are just as confused as me tbh

So why has this "new love" managed to somehow stop contact with the entire family??

What do the rest of the family think? Have any of your other children spoken to your daughter about this situation?

it is sad sodapop

we have met the new love, but he wasn't very welcoming, i used to look after my grand daughter every w end so her mum could go to work , my grand daughter found it very hard to accept him as it was just her and her mum for 7 years . and we done all we could to encourage that it was a good thing that mummy was happy,
but she was terribly naughty because of the situation so found herself being disciplined by both on a regular basis , unfortunately i visited on a bad day tried to defuse the situation a little and then the new love threw me out, with my daughters blessing .
since that day i have seen my grand daughter twice, last time i see her she was a very mixed up little girl who is now in therapy at school its just a mess , but the school reassure me she is ok. so other than mediation i dont know what else to do

No I don't either Eglantine I am puzzled by the reason given for the loss of contact.
I don't understand why a new partner should prevent the entire family seeing your granddaughter nannytracey are you able to give us more information? It's sad that the child should miss out on family life.

i think they suggested it as it has come to the point that it is pretty much the only option left but thankyou for your reply

As Eglantine has already said you cannot mediate with yourself - would your DD agree to go?
CAB have once again have, imo, given very poor advice.

* met this " new love ?"

Has anyone in the family this " new love ?"

Hmm, I don’t see how mediation will work. Both parties would need to agree to it so if your daughter is not communicating with her family I doubt that she would come to a mediation meeting.

I’m surprised CAB have thought it was an option.