Our pet insurance has gone up by about £100 pa.
When I rang up to query why, I was told that
the same insurance,
the same company,
with the same cover,
same excess,
same limits,
everything the same
except no pre-existing conditions would be covered (she doesn’t have any)
would be less (by about £36pa) if I take a new policy with them
I was told that that’s common practice among pet insurers because clients renewing their policy are more likely to make a claim than a client taking out a new policy
Then she . . . (That’s what I’m told to say, but I’ll get you someone who knows more)
and he (Yes I’m in charge but . . . it’s common practice )
couldn’t explain why, except to say that that’s what pet insurers do.
I’m confused.
New Limerick Thread II 2016 (following New Limerick Thread)

