While hospital visiting over many hours, I sat opposite the bed of a disabled man in his forties, who was without speech. He had a carer with him constantly, and the staff told me that the hospital had to pay for this service. The man was ignored all day, the carers only putting their phones down - or being woken up by staff - to nominally assist when he needed personal care or feeding.
On Chrismas Day a woman came in with several large bags. She set up drinks, nibbles, mince pies and some fairy lights on his trolley, and had brought several games including a huge Connect 4 . She was a carer - and he came alive, played games, smiled and was animated. I told her that it had been a joy to watch her with him, and she expressed her disgust at those who sit scrolling on phones.