For sacking an employee of 17 years standing, for apprehending a serial shoplifter who was walking off with a bag full of Lindt chocolate eggs, £13 each. Not necessary basic food items. I know it's often company policy that employees are not supposed to confront shoplifters in any way, but he did so out of frustration. For his efforts he got the sack. Disgraceful! Waitrose were lucky to have him.
Shoplifting is now so prevalent, the losses incurred are no doubt passed on to the consumer.
Is this what we've become as a society? a prevailing laissez faire attitude to low level theft. Retail's attitude seemingly to throw their hands up in the air in a "what we can we do about it?" Worse still punish the person who is trying to uphold the law, sacked and asked to apologise.
I do like Waitrose as a store, I don't use them for most of my shopping but go there for some items, after this though I feel like withdrawing my custom.
