Good heavens, Annie, surely anyone, with experience of life and awareness of how devastated those people must have felt, even if they themselves were lucky enough not to have experienced a major trauma in their lives, must have felt the pain they were experiencing. That rather trite sounding phrase may not have comforted you particularly in a similar situation, but it is an attempt at expressing empathy and deep sympathy that many people could be grateful for.
Things you find difficult as you get older
Husband to have TURP operation - advice for the post op care
