The way John Lewis staff are trained is considered to produce the best levels of customer service.
Perhaps some of them don't listen during training - although the majority are helpful and pleasant - as they are in many other stores too, not all JL staff are helpful or pleasant.
daphnedill Fri 06-Jan-17 13:06:15
If bankers consider commodities traders to be beneath them that must mean they consider that they are down in the drains because many people consider that bankers are in the gutter after the way they have behaved.
Gosh, I never knew that there were Nazi drinking songs - the things you learn on GN!
Did you think you were poor growing up?
Halloween has hit the shops already!


The staff at my local Poundland are lovely.
the MD of one firm that DH worked for started off as a 'barrow boy'.