I phoned again today about my housing benefit. Nothing had been done but someone phoned the DWP whilst I was crying and having a panic attack whilst on the phone to a man who had no idea what to say or do. Finally he said that the DWP had confirmed that my ESA had not been changed so his supervisor was working it out and if I phone tomorrow they'll tell me how much I asked why I would end up owing them money when it was their mistake. My benefits hadn't changed. He said he couldn't say anything and they'd tell me tomorrow if I phoned up.
But he gave me a new excuse for the mistake and I have to say that I only thought I'd heard them all because this new one is a cracker. Apparently for no apparent reason the DWP computer contacted the housing benefit computer and said that my ESA had be cancelled in 2015. Now I know that computers appear to be clever but they're only as clever as the human who programmes them. I've never yet heard of two computers who contact each other for a chat and agree to f*ck up some poor beggar's benefits just for a laugh.
So I have to wait until tomorrow to hear what my fate is. Will I get the money they owe me or will they have discovered that I owe them? The answer seems obvious but not only God moves in mysterious ways. The people running the benefits system do too.
What words annoy you when used wrong or people don't know the meaning of?
People being over fussy about cat welfare
Anyone else struggle with this?
Support and friendship for those whose lives have been affected by estrangement.




