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Legal, pensions and money

Kent Reliance Online - don’t ever……

(2 Posts)
crazyH Wed 19-Aug-26 22:08:11

I had a fairly large sum (to me, anyway) in a 2 year Fixed Rate Bond. This matured on 12th August and since then I have been trying to close the account and have the money to my Barclays Current Account.
They wanted proof of identity, fair enough - emailed photos of Driving licence, Passport and for good measure, my Council tax Bill.
Rang today but apparently, my account was compromised last year, yes, I remember someone purporting to be from KR , ringing me in the middle of the night and asking some daft questions. So I hung up and rang the Fraud department. AND, because of this breach, they are now holding my money back.
I have been on the phone all day with no solution. .
The battle will resume tomorrow

Gran22boys Wed 19-Aug-26 22:12:18

I feel your pain. This type of thing is so frustrating these days. It’s better to be safe than sorry of course but everything takes so long. And if you’re like me you’re impatient to get things done.