I have had to send a few parcels lately and I thought I would just talk a bit about the charges and the way in which they are applied in case it helps anyone else. I had a few birthday presents to send not expensive ordinary things, a golf shirt, a piece of costume jewellery that kind of thing very lightweight. We have a newly refurbished Post Office which is very nice and very efficient so no complaints about that. I was however slightly surprised about the questions asked about my parcels e.g. what is in them? Ok that's a security question but how honest will everyone be but the next question is about value. As far as I could see the lady then presented me with a range of charges which are about insuring the contents so a small light package with a T shit from Leicestershire to Warrington would have been £7. I responded that I just wanted ordinary parcel post with a proof of posting as my daughter is usually at work when the postman calls she has to collect from the local sorting office and several parcels have gone astray. I was made to feel that I should really be using the higher charge rate that would mean that I probably would stop sending parcels and just do a straight transfer of fund into my daughters bank in future which isn't as nice as sending and receiving a gift in the post but is cost neutral to me as my bank doesn't charge for this service. It looks to me as though PO staff are under pressure to sell as high as they can. Does anyone else have this experience of postal charges?
ALPHABETICAL FOOD AND DRINK (Jan 26)
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