There are better accounts than Santander and they have much better reputations. Look at LLoyds, HSBC, TSB and others. Depending how much you can pay in a month you can get good interest rates and even 4% on savings. It is well worth spending time on the Internet to find good rates. Look at:
https://www.moneyadviceservice.org.uk/en?&ft_keyword=money%20advice%20service&ft_section=e&gclid=COiL27_jycACFdLKtAodWlIAkg
and the comparison websites too.
I have given up on ISAs at the moment as the monthly savings accounts give much better interest even after tax. Depending where you live you can find small local societies which are very good.
It is often better to move your money than stay with the same provider.
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]. I'm getting 2.5% at the moment but need to change it in October. I'll just arrange to see them then and sort it out. The chap there moved all sorts of things around a couple of months ago to get me the best rates. Also, if you have a Santander current account you get over 3% on it [or something like that], but I like to stick with the bank I've always used.