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Congratulations Octopus - well organised yet again

(6 Posts)
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DaisyAnne Thu 31-Mar-22 20:40:33

I have just been online. There is a message on the Octopus site saying they don't need the reading until Saturday as they are not changing their energy costs until midnight on Saturday.

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Blinko Thu 31-Mar-22 20:42:05

Octopus are great, imo. We’ve been with them for several years now. Excellent customer service every time. This is an example.

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DaisyAnne Thu 31-Mar-22 21:14:01

I love them. Mind you the prices haven't gone up on the cap yet grin

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Harris27 Thu 31-Mar-22 21:15:38

That gives me hope a bit worried. I’m with them too.

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MandL Thu 31-Mar-22 21:29:29

We were moved to British Gas after our supplier PfP went bust. I wish, oh how I wish it was Octopus! Terrible website/app, really difficult to contact and still no bill after 6 months.

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Charleygirl5 Thu 31-Mar-22 22:24:34

I also have been with Octopus for years now. None of this nonsense "we will be in contact in 10 working days".

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