Beware of Bosch

My Bosch kettle is 18 months old. It also has a dodgy lid but it's the opposite problem as the lid is very hard to close!!

I've been pleased with all my Bosch white goods. The current dishwasher has been in use since 2004!

Dishwasher, oven and vacuum cleaner, all good so far.

Under the terms of the Supply of Goods and Services Act (1982), you should be entitled to repair or replacement. You are right in thinking that it would be easier had you purchased the kettle from a retailer rather than from the manufacturer.

To put the other side, I have had three Bosch dishwashers over the last 30or so years, none ever caused me any problems.
I think you have just been unlucky.
As it was still under guarantee I think you would have been entitled to a replacement.

Oh don't say that Madmartha, I've usually been lucky with Bosch, most of my larger appliances are made by them, touch wood, my washing machine is going into its 19th year, although it's probably cursed now I've mentioned it's longevity.