I've been using "ask my gp" for so long now I've forgotten how it started.
Once upon a time, when the world was normal, I was chatting to my friend the receptionist, when I spotted a leaflet on her counter about Patient Access. Which I filled in.
I can order repeat prescriptions, ask questions that aren't worth a visit and the doctor (usually the one I ask for) will phone me or email me with an answer. Sometimes I will be asked to come in for an appointment.
Yes a REAL appointment!
Email your surgery, or phone and ask (if you can get through).
I find the procedure invaluable because I have multiple problems.