Doodledog
I wonder whether the reluctance of manufacturers to provide manuals is the problem? My mum struggles with technology, particularly her TV, and pays a fortune to Talk Talk because she understands their interface. We have told her that her (smart) TV has all the channels she can access through Talk Talk and she needn't be paying them all that money, but she doesn't really 'get it', and there is no instruction booklet with the TV. We have shown her how to do it, but she forgets when she's on her own, which is when she really needs to know.
There is probably a marketing opportunity for companies who either produce simplified interfaces on TVs (eg a button to return to live TV from streaming) or basic instruction leaflets that can be kept next to the TV for reference.
Your manuals are all online. Possibly on an app.
Google assist, insolent strumpet /xmas presentwho lives in the kitchen, has been caught red handed in conversation with our TV in the sitting room. Talking to the 6 o'clock new, if you please.
But I've settled their hash since I discovered (quite accidentally while grappling with players) that I can talk to the TV via Alexa and give it verbal instructions. I don't know Alexa from Adam and have never met her but apparently she's on good terms with our TV, and is too polite to give me any lip.
Now I've found my phone listens to me too. who knew ?
DH has no need of TV; he gets all the entertainment he needs watching technology cage wrestling with me.