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The stress of changes

(68 Posts)
Aveline Tue 30-Jun-26 07:48:20

By this I mean relatively small changes. I recently had to get a new mobile phone. Oh boy. What a palaver with online documents etc far less than actually setting up new phone. Just finding all my usual settings for various apps etc meant hours of passwords and pass codes etc.
I daren't think about changing the broadband/TV set up. It took long enough last time.
Obviously, it's a sign of getting older but I don't like change!!

petra Tue 30-Jun-26 16:55:55

Calendargirl

petra

Doodledog
YouTube replaced manuals 😂

But sometimes it’s just easier to read through instructions, instead of listening to an American voice.

There again, as someone else said, I don’t understand some of the diagrams they use.

confused

I know for years it was predominantly Americans but now there are a lot more English men and women.
I keep scrolling until I find one.

Aveline Tue 30-Jun-26 16:47:31

You are all a great relief to me! I'm not alone in this technical world.

Calendargirl Tue 30-Jun-26 16:21:37

petra

Doodledog
YouTube replaced manuals 😂

But sometimes it’s just easier to read through instructions, instead of listening to an American voice.

There again, as someone else said, I don’t understand some of the diagrams they use.

confused

Havemercy Tue 30-Jun-26 16:08:55

Marg75

We're having fibre broadband installation next week according to EE and BT Openreach. They've sent a new hub and a brand new phone. I don't mind changing my existing hub but my landline phone won't fit into the connection so have to use this new phone whether I want to or not! Hopefully it'll all go smoothly but then there'll be a new password to enter into everything. 🤔

We had fibre broadband installed a few weeks ago - we asked the engineer to set up our television and phone and he did! Great service and no problems since except getting used to the new way of displaying programmes as per EE new hub. Also, if you want to phone a local number you need to put the full area code in first.

knspol Tue 30-Jun-26 15:50:34

I've been trying to sort something out with Sky TV people and what a palaver that is! I have spoken to three different people and they have all given me different dates and different prices. One of them promised faithfully to call me back the next day which apparently was the first day it could be sorted on their system, silly me I actually believed him. Of course no phone call so I had to ring again and go through it all again and then again the next day too. Not helped by all the foreign accents which I find very difficult to understand, I don't want to offend anybody so keep asking them to speak slowly as it's a bad line etc. Still not sorted and dreading ringing again.

cc Tue 30-Jun-26 15:45:19

I have a German freezer and have the online manual saved to my computer, but the translation isn't great. My icemaker has failed and the instructions clearly relate to a model with extra features, even though the model number is correct. Fortunately we have an extended guarantee, but so far it has taken them two weeks to get back to me to fix a service date, and now another two weeks until they will be here.
I changed to an Apple Mac almost two years ago and have still not got completely used to it after using a PC for more than 30 years! Fortunately my son was able to help me set it up, but he's a bit dictatorial about how I use it...
We gave up Sky and switched to a Firestick and later to a smart TV - it's actually not too bad once you get the hang of it and even if you take out some subscriptions it's still much cheaper.

Labradora Tue 30-Jun-26 15:37:40

PS Re above "what I do do is essential". I mean essential*for me* .Nothing important.

Labradora Tue 30-Jun-26 15:34:14

It's changing IT that does my head in.Thing is I use classic Outlook and the system wants me to change to New Outlook and all you have to do is click a digital button on the system. Plus you can revert if New Outlook doesn't work for you.So I click the digital button and Shazam I have New Outlook BUT then I have pages of digital instructions (which I can't memorise) to deal with to get the system properly up and running. Groans of despair . I revert to classic outlook. RIP New Outlook. Until such time as Microsoft withdraws support for Classic Outlook. I do very fewthings on my computer but what I do do is essential. So I'm terrified of lashing it up.End of whinge.

glasses Tue 30-Jun-26 14:48:00

I'm getting annoyed with two step verification for emails. They have used my mobile number so if I go to the shops my husband can't use it. He doesn't use a mobile. The "remember" me thing doesn't work.
When the landline changes I will have to transfer all the numbers to a new phone and I dread it. think I will have to start writing them down soon, there are several for different hospital services so I need number recognition.

Nell82 Tue 30-Jun-26 14:45:01

I feel I ought to get to grips with our newish Skoda's bells and whistles. When DH barks "Laura! Too hot" and a man's voice replies I think "Maybe not"

Jeanieallergy21 Tue 30-Jun-26 14:18:10

The thing that really bugs me is that when you get a new mobile phone it says it will set up all your accounts, apps, etc but it doesn't do all of them and it doesn't put all the icons on the screen as they were on the old phone. You'd think a smart phone would be clever enough to see what's on the old phone and then set everything up on the new phone exactly as it was before! Pah!

Aveline Tue 30-Jun-26 14:13:21

My car manual is a real printed book. I still can't work out how it relates to my actual car (which is a lovely straightforward wee VW Up)

dalrymple23 Tue 30-Jun-26 14:07:29

Solution to Problem 1: get rid of the television - I have!

Solution to Problem 2: get the computer engineer to set everything up!

Solution to Problem 3: keep with a 'dumb' phone and move to an area where thee is no mobile reception!

Solution to Problem 4: take the 'hit' of increased prices from your current BB provider - it will be covered by not having to pay the |TV licence fee!

butterandjam Tue 30-Jun-26 13:01:52

Doodledog

I wonder whether the reluctance of manufacturers to provide manuals is the problem? My mum struggles with technology, particularly her TV, and pays a fortune to Talk Talk because she understands their interface. We have told her that her (smart) TV has all the channels she can access through Talk Talk and she needn't be paying them all that money, but she doesn't really 'get it', and there is no instruction booklet with the TV. We have shown her how to do it, but she forgets when she's on her own, which is when she really needs to know.

There is probably a marketing opportunity for companies who either produce simplified interfaces on TVs (eg a button to return to live TV from streaming) or basic instruction leaflets that can be kept next to the TV for reference.

Your manuals are all online. Possibly on an app.
Google assist, insolent strumpet /xmas presentwho lives in the kitchen, has been caught red handed in conversation with our TV in the sitting room. Talking to the 6 o'clock new, if you please.

But I've settled their hash since I discovered (quite accidentally while grappling with players) that I can talk to the TV via Alexa and give it verbal instructions. I don't know Alexa from Adam and have never met her but apparently she's on good terms with our TV, and is too polite to give me any lip.

Now I've found my phone listens to me too. who knew ?

DH has no need of TV; he gets all the entertainment he needs watching technology cage wrestling with me.

MissAdventure Tue 30-Jun-26 12:52:00

My tv pops up a message saying "No action been taken for a long time, therefore I'm turning myself off"!
What a liberty!

SueDonim Tue 30-Jun-26 12:46:57

I know it’s very frustrating but I admit I am giggling at some of these tales! I think I’ve probably experiences most of them, so it is a sympathetic chortle of recognition. smile

It’s not confined to the oldies, though. My GD was recently complaining about her dance classes being moved to different times. She was most vociferous that changes should not happen, everything should stay the same! She’s 8yo. grin

We got different BB last year and connecting the printer to it was an absolute ‘mare. I did it in the end but I’ve no idea how, it just sudden,y sprang into life. 🤷‍♀️

I heartily agree about TV’s, I cannot find anything on ours. Oh for an on/off button and three channels. We missed half the England match because we couldn’t get it to come up on the TV.

Wrt to manuals, they are usually available online so you could print it out (if you can connect the printer to your device grin) and keep that to hand.

Cabbie21 Tue 30-Jun-26 12:24:19

I have an actual car manual, but it includes various versions, adding If Available. I don’t know whether my car is supposed to have these various things or not. I admit to using only a limited number of its gizmos. My GD who works for a car manufacturer can’t work it out either and she is very tech savvy.

Aveline Tue 30-Jun-26 12:12:53

I was very reassured when a nice lady told me that her son, an airline pilot, couldn't make head nor tail of the VW manual.

Dylis Tue 30-Jun-26 12:08:14

We recently stayed in a holiday cottage with a newly refurbished kitchen. The instruction manuals for the hob and oven were impossible to understand. Everything was "explained" in diagrams and made no sense at all. Lots of beeping and switching off randomly when I tried to turn anything on.
We gave up and ate in the pub!

pably15 Tue 30-Jun-26 11:58:14

Usedtobeblonde

We also had new broadband fitted about a month ago, not changed suppliers just upgraded.
I had to have help changing everything, Alexa is still not connected as we forgot about “her” on the day.

my Alexa's the same since I changed my broadband,I only use it to listen to music,last time I tried Alexa said she couldn't connect to internet.....I'm still wondering how she could tell me that, well I can't connect her so I'll have to wait for some of my family to do it for me..

fancyflowers Tue 30-Jun-26 11:46:01

Not the phone, but we have had a new kitchen installed and it's a major change.

The hob is an induction one that I've never used before, and there are flashing lights and you have to turn up the heat by sliding your finger along. Totally alien to me.

At least we've kept the old kettle and toaster.

Then there's the microwave. I'm used to a microwave with a dial that you turn, and a turntable inside. This one has no turntable and once again, blue lights all over.

I suppose I will get used to it eventually but it's going to take quite a while.

friendlygingercat Tue 30-Jun-26 11:43:47

I have a very pragmatic attitude to technology. I just want to use it to make things easier and faster for myself. I am not bothered what goes on inside the black box. My nephew sets up all my technical devices. Yet I use AI extensively and he does not bother with it. I think we all use the parts of technology which are of value or interest to us.

Aveline Tue 30-Jun-26 11:41:45

seadragon what an awful frustrating tale. I hope your BT SIM card works.
Meanwhile, I have actually managed to set up my new mobile and get all my favourite apps downloaded and the picture on the first screen. I feel like Elon Musk! It won't last I fear 🙁

Whitewavemark2 Tue 30-Jun-26 11:26:06

I hated the idea of changing my techie stuff, but then realised that I had become too lazy in pursuing something that needed some thought given to it. So I am taking myself in hand and pursuing necessary information and guidance on line. Failing that - there’s always my son😄

MissAdventure Tue 30-Jun-26 11:23:06

I darent ask my grandson for help with my phone.
Much hilarity, I swear he mumbles on purpose, and it always ends uo with him saying I need an Iphone.

Then i have to shout at him.