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(11 Posts)
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Lilliesmum79 Mon 06-Oct-25 14:10:19

I'm trying to place my order for Sainsbury groceries and won't let me pay for order. Tried different cards so not that. Anyone else having problems

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Lilliesmum79 Mon 06-Oct-25 14:14:07

It comes up can't place your order at moment try again later

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Lilliesmum79 Mon 06-Oct-25 14:14:43

I've until 14.23 till my slot goes😢

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kittylester Mon 06-Oct-25 14:18:24

Ring customer services

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Lilliesmum79 Mon 06-Oct-25 14:20:08

I can't get through

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Lilliesmum79 Mon 06-Oct-25 14:33:40

My slot expired so had to book another one and now it's not letting me

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kittylester Mon 06-Oct-25 14:45:36

I have never been unable to get through to Sainsbury's Customer services. Which store is it?

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Lilliesmum79 Mon 06-Oct-25 14:50:59

Maybe the store reads Gransnet I got it to accept my payment 😊

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Magenta8 Mon 06-Oct-25 15:00:22

I have been unable to use the online Sainsbury's site for years because they won't accept landlines as security numbers, only mobiles. I had a curt, unapologetic letter to this effect when I inquired if this were true.

They had previously disconnected my Nectar Card from my online grocery account for no apparent reason and were seemingly unable to explain why or to reconnect it.

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kittylester Mon 06-Oct-25 15:33:37

When my nectar card became 'separated' from my Sainsbury's account I was able to reconnect them myself.

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Magenta8 Fri 10-Oct-25 19:17:22

I tried re-registering kittylester but they had "No record of a Nectar Card in this name."

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