If anyone else is suffering from an erratic, unreliable, atrocious, appalling non-service [this is Arriva BTW], then after research, probably the best place to complain is :
www.gov.uk/guidance/report-a-bus-or-coach-service-or-driver#report-buses-arriving-late-early-not-stopping-or-not-turning-up
When accessing Trustpilot, lo and behold 93% of people were dissatisfied with their bus service. So much for not using our cars for a cleaner environment!
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