Many years ago our number was regrettably one digit away from the council tenants repair department. We had some very interesting calls. On one occasion a very irate gentleman was requesting in fairly colourful language, that someone be sent to repair his leaking roof. There was no interrupting him, but when he stopped to draw breath I pointed out that the number he had called was a private house, nothing to do with the council. He reply was that he didn’t care who the h—l I was and that I had better get round with my b—-dy ladder sharpish, and with that he slammed down the receiver. I wonder at what point he realised that he had given me neither his name nor address, otherwise of course I would have strapped a ladder to the roof of the car and set off!