It's all Martin Lewis' fault! [grin]

I hope that those on fixed tariffs did not send in meter readings, my sister did as she did not realise that her bill won’t increase until the end of her term, not even the standing charge. It’s only affecting those on the price cap variable rate. I don’t think that was made very clear in all the articles I read so I checked with Ofgen online.

Octopus has a helpful message saying to read your meter Saturday as their prices go up from midnight Saturday! So now I have to go down to the cellar again. They say we have a week to submit them. I love ?Octopus ?

We had numerous unexplained charges (100s of pounds) on our most recent bill from British Gas when queried they were apparently 'anomalies' that 'likely arent accurate'.

They’re going to be taking your readings all week they said.

You shouldn’t worry if you’ve got a Smart Meter….but take a photo with time n date just in case.

I did mine yesterday, no problem.

I've taken photos

I'll make a note of my smart meter readings later but won't need to send them.
Martin Lewis weekly email highlighted a new bank account with a good interest rate. It is app based and the app crashed yesterday.
He's got a lot to answer for but is an invaluable source of sensible advice.

I’ve just noted the readings on my smart meter, both usage a price per unit. I had to get it out of the box and plug it in to do so, bit of a faff.

I'm having the same problem with British Gas, Direne3. Yesterday I looked at the site and could get into my account easily, but I put it aside because I was trying to set up an online account with our electricity supplier, or find some other way of sending them a meter reading. That took until today, without success until I put in a complaint, at which point the previously unhelpful webchat managed to take my reading.

We have now taken photos of both meters and I'll keep trying with British Gas until I can no longer summon up the energy. You wouldn't think that we were paying them, rather than the other way round, would you?

We have a smart meter so they access data whenever they want. I will be keeping an eye though.

Anticipating this problem I put our readings in yesterday, as I knew I wouldn't be able to spend hours trying if that's how it turns out. One day's use at the increased price was worth it for peace of mind.
To be fair to the companies, many websites go down under extraordinary levels of traffic. I don't think they can just increase and decrease capacity at will. Some people are putting in their readings who are still on fixed price contracts. They don't need to but are being swept along by the Martin Lewis tweets etc.