My WR delivery today had a split bag of flour but I didn’t contact them about it - they’ve been so generous with substitutions, refunds etc I felt it wold have been mean. I can’t praise the overall delivery service I’ve had from them too highly .
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It's just been delivered. The bag containing 12 large free-range eggs had gooey yellow mess in the bottom - 2 eggs had cracked.
The driver wrote off the price of all the contents of that bag - 26.46p for my 'inconvenience' of having to wipe over some of the contents.
As inconveniences go, that one I can happily live with
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