Having the internet installed -

I bought a smart TV from a well known department store. The men who delivered (at cost) fiddled around for ages then walked out leaving me with a non-working TV.

It was the kindness of another GN member and her husband who live close by to me who got it set up. Plusnet is one of the cheapest provided one does not want too much which suits me.

Good luck.

There are plenty of others besides BT and TalkTalk. Have a look at a comparison site. If you are the bill payer, I can't see that there's a problem.

Thank you both so much. Really appreciate your help.

Yes, a smart tv needs internet.

You can have broadband installed but have you as a bill payer.

If there is no cable supply in the building then it would have to be BT or Talk Talk.

I would speak to the trust they seriously can’t expect people to be denied the internet especially at this time. To answer your question she needs to be online to use Smart TV online functions.