The Hermes lady who delivers in my area is brilliant. Always puts parcels in the agreed safe place and a note through the door to tell me. A neighbour wasn't so lucky when Yodel were supposed to deliver his monthly parcel of craft beers though. They emailed him to safe it had been left with a neighbour at number *. Needless to say the neighbour hadn't got it and the craft beer hasn't been seen since.
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