We have a massive Austrian freestanding wood burner in our living room based on a semicircular 12mm glass plinth that sticks out about 18" from the base of the stove. Whilst clearing out the grate I dropped the poker, point down, on the glass and it smashed with the most amazing noise. The safety glass then continued to shatter for the next 5 minutes or more - we could hear it crackling. We now have the challenge of removing this mass of shattered glass, making sure we do not pull any from underneath the stove or it will cease to be aligned with the chimney.
We are not doing too badly, but must make sure there are no glass fragments anywhere in the room as DGS is coming tomorrow. It is a mammoth task - there is glass everywhere.
I have rung our chap and he says that we can safely continue to use the stove without its glass plinth. Whew - it is enormous and having to get it out and start again would be a massive undertaking.
So......not our day.
You’re the receptionist. What would you have done?
What a difference a day makes 😢😢



