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Supporting local business

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janeainsworth Sat 26-Nov-16 15:07:09

Ann I think small businesses have to offer something that big businesses can't. They don't usually compete on price, but on service or after-care. People will pay more for these things, but there comes a point where the differential is too great.
Another point is that not all small businesses are family owned (many are franchises) and not all bigger businesses are part of a global empire.

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Beammeupscottie Sat 26-Nov-16 13:20:48

They can't unless they run an online business alongside.

Incidentally, I have had John Lewis fit a new hob and dishwasher in the last year. I can't speak too highly of the before and after service and the marvellous fitting guys. I wouldn't go anywhere else.

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annsixty Sat 26-Nov-16 13:08:59

I am sure I am not alone in bemoaning the fate of local shops however...
I have decided I need to replace my integrated oven, the drop down door won't close properly in spite of new hinges and I am propping it closed, not very convenient.
Yesterday I called into a local shop and the first disappointment was that they only had two on display despite advertising an array of makes and models. I quite liked one but came home to research others.The first thing I found was that Curry' where I know I will be able to view dozens had the same model for £140 cheaper although this did not include fitting but had free delivery and then a surprise John Lewis had it for nearly £200 cheaper again without fitting but I think they only charge about £75/90 to fit. How can small shops survive because there is no way I can afford to subsidise a family business.

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