As most of you know how could you have missed it, my Mum is in a nursing home - bed ridden, turned every 2 hours etc, etc.
In April, she had a visit from an DoLS assessor, instigated by the home. This baffles me as she is going nowhere of her own volition and I have POA. Anyway, the assessor turned up and in her words 'tried to arouse Mrs H*****', noted that Mum had bed rails and bumpers in place (which she doesn't), tried to engage Mum in conversation and then left.
On 24th June the DoLS Team posted a letter, report and agreement to me, using an incorrect name, to an incorrect address (kindly brought round by my neighbour), and, in the middle of this week, I had a phone call (on my mobile, despite my specifically requesting to be called on my land line) asking me why I hadn't returned the agreement.
I am so cross that they rang me to chase up a letter with incorrect information and poor grammar, that I had had less than 2 weeks ago when it has taken them nearly 3 months to send the paperwork to the wrong address, call me on the wrong phone number and they also got my name wrong.
I have sent a snotty letter.
Rant over - I feel better now. Thank you for reading.
Wes Streeting announces we have 1,000 days to prepare for war.
on your behalf. As if you don't have enough to worry about. I really despair when 'departments' become involved. Hope you feel better for your rant and can get it sorted without too much hassle.
. Good for you kitty, some people can get a bit above themselves at times.
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