I have been rung by a 'Senior Technician' from 'BT' telling me my internet connection has been running very slow and as a long standing customer he wanted to resolve the issue. He knew my name, address, tel no., and email address. He gave me his 'name' (Jack Carlton) and a tel no. (2548003121).
I waited some time and then rang the real BT who assured me everything was fine with my connection and also that no-one had called me from technical services. This person was unable to tell me how to report the original call - does anyone here know how ? I've tried to find a number but with no luck.
Young people ‘expected’ to engage with government's new work support plans.
