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Fantastic 111

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kittylester Sun 06-Sept-15 17:23:29

Realised around lunchtime that I had a bladder infection (the first for 6 years - thank you Vagifem!) so i rang 111 at around 3pm. I had been going to wait and see the practice nurse tomorrow but things were getting worse! The triage nurse was fabulous, friendly but efficient. She said someone would ring with an on call gp appointment within 6 hours. As soon as I put the phone down it rang with a nurse at our local UCC offering me a 4 pm appointment! The on call gp was lovely, efficient and very friendly! We were home by 4.30 with my tablets!

And, the bonus is that the lovely doctor is a new partner in our practice!

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Icyalittle Sun 06-Sept-15 17:29:39

That's great Kitty it's so good to share a positive 111 story amid the gloom. I had a similar excellent service when I went down with shingles and a secondary facial infection earlier this year. Lovely paramedics arrived within 30 minutes and I was admitted to hospital within an hour and a half.

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Iam64 Sun 06-Sept-15 19:13:43

Thanks kittylester - good to hear positive news about 111

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annsixty Sun 06-Sept-15 19:27:53

We have a wonderful out of hours service which operates 24/7.We have had need to use it on more than one occasion. It is usual to get a GP appt in hours. So pleased 111 worked for you kitty and I wish you a speedy recovery.

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Alea Mon 07-Sept-15 12:15:41

As you said on the "other" thread, kittyl not many responses on this thread. I feel we are often too quick to take what the NHS has to offer for granted and only talk about it when things go wrong hmm
As often seems to be the case in the media, good news doesn't make news hmm

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